Safeguarding procedures and settings for remote learning

Keeping Children Safe Online At Home

Although schools no longer have a Covid remote-education duty, remote safeguarding provisions remain relevant and worthy of regular review now that schools are much more likely to ask students to learn from home regularly and remote systems are used more often for planned or unscheduled closures. Why?

  • More widespread use of learning & communication platforms e.g. Google Classroom, Teams, Zoom, etc

  • Easy switching to home learning for early closing on open evenings, snow days or unexpected closures

  • Many school devices are now in homes, plus more and more schools are moving to 1-to-1 device schemes

DfE and policy context / audit

Department for Education guidance relating to this area is included in:

  • Safeguarding and remote education centres on maintaining the same safeguarding principles, approaches and boundaries as for offline lessons. This requires the two elements described on this page: establishing and communicating policies and procedures, and enforcing sensible settings.

  • Keeping Children Safe in Education 2021 added mention of an annual review of online safety. Reviewing remote learning technologies makes the most sense within this context.

  • Keeping Children Safe in Education 2022 has a new mention of communicating with parents about three things: online systems (filtering gets a specific mention-school or home-but it would make sense to talk about remote learning platforms here too), who will contact students online and how, and online safety in general

      • Why not share an overview of your remote technologies using this page / annual audit) with parents?

      • Share the link to ParentSafe so they have access to general online safety support for parents

Safe live lessons, video lessons and any online teacher-student interaction

Here is a high-res version of the principles above to download and share/print. Why not display it in the staffroom? The key points designed for livestreaming and video lessons mostly apply to all other aspects of remote teaching/learning systems too.

These slides can be used as well to show staff the same points one by one. Ask them WHY each point is important. What could you add for your setting?

Remote learning platform-specific settings

Google Workspace - YouTube, Meet, Classroom


Please do not use the free/basic plan with children - this version does not have important safety features like auditing and tracking of meetings and users; the terms and conditions also preclude use by under 16s.

Microsoft Teams

  • Keeping students safe while using Teams for distance learning (best practice for administrators and educators to establish safety policies and administer meetings and channels with recommended controls)

      • NB - you might not spot it but this page has three tabs to click on with different information: administrators / educators / Policy quick guide

  • Teams policies and policy packages for Education (this is a great page for admins to see the art of the possible and set policies for different groups, but remember this should be strategically reviewed with safeguarding teams)

For any platform, remember:

  1. Review, revise and remind everyone about policies and AUPs - what behaviour is allowed or appropriate - does your policy reflect practice? (LGfL offers free template policies at

  2. Do technical and safeguarding colleagues regularly review communication technologies?

  3. Are you aware of any existing or new platform with chat, comment, DM, video or other communication functionality used by your school? This may change!

  4. Follow the guidance in the infographic above and ensure any events and issues are logged

  5. Test what student accounts can do regularly in case settings have changed - e.g. can pupils join a video meeting but not start their own ones? Can they start or (re)join a meeting without you?

  6. Don't forget cybersecurity settings, too.

  7. For video calls/lessons, make users obscure the background. Blurring is a minimum but does not totally remove others, so why not create a background with the school logo for a more professional look? Insist on this for staff and students to avoid embarrassment or even disciplinaries. It's easy to show personal or inappropriate information or objects by accident (bedding if the bedroom is the only place to work, or family members in their pants - it happens!).

Before you go...

Make the most of resources from LGfL DigiSafe and other great organisations to help keep children safe: