Meet the team whose mission is the advancement of education

Chief Executive Officer

John Jackson

CEO

John helped to found LGfL in 2001 and held senior leadership and advisory roles in both central and local government. He is passionate about harnessing digital innovation to inspire children and teachers to enable education transformation. John has been named in the top 25 IT Leaders in the UK and is currently a member of the DfE National EdTech Advisory Group. John most recently won the ERA Outstanding Achievement Award for accelerating the adoption of new technology in schools and his dedication to saving them money, keeping children safe, tackling inequality, energising teaching and learning and promoting wellbeing.

Customer Success Management

Paul Smith

Service Delivery Lead

Paul has held senior positions within leading Telco companies. Paul’s role incorporates ownership of all service management activity and makes sure services run smoothly and quickly! Paul has huge experience in the telecommunications industry.

Siân Shordon

Customer Success Manager

Siân joins LGfL with 34 years of experience in local and central government, with the last 17 years focused on schools and pupils being able to safely access and harness technology. She will be supporting schools moving to LGfL and ensuring that all schools are making the most of their LGfL service.

Jose Kingsley

Customer Success Manager

Jose has worked in both Education and Public Sector roles. He is a Microsoft 365 Specialist with a focus on Teaching and Learning integration and Cloud migration. He has supported schools in effectively adopting Cloud technology Nationwide to enhance Teaching, and Success Cloud adoption. Jose now works on Customer Success and Onboarding new schools joining the LGfL community.

Service Delivery

Lee Murrey

Incident Manager

Lee has worked for a large Academy Trust and has also held a Global role within a large communications company. Lee works within the Operations team, he is responsible for Incident Management and proactively monitors all customers connections and outages 24/7 ensuring that downtime is kept to a minimum.

Dave Thomas

Local Government Service Management Lead

Dave has worked in the Public Sector for many years and has experience in a number of IT related roles. He looks after LGfL’s Local Government service management function and a primary responsibility of his role is as a ‘Customer Champion’ to take ownership of customer service issues and to work with our technology partners and the customer to get service issues resolved quickly and efficiently.

Dickon Exton

Fibre Provisioning Lead

Dickon manages the delivery of fibre into schools and works with our technology partners to ensure a trouble-free journey for schools joining the LGfL community. Dickon also makes sure that changes in the speed of your connection and any B-end shifts are undertaken as effectively and efficiently as possible.

Safeguarding and CyberSecurity

Mark Bentley

Safeguarding and CyberSecurity Lead

Mark was a secondary head of department who leads LGfL’s safeguarding and cybersecurity centres of excellence. He is passionate about keeping children safe and schools secure. He plays an active role nationally advising and developing policy in these areas and the emerging safetytech space.

Mubina Asaria

Online Safeguarding Consultant

Mubina is passionate about empowering young people through the positive use of technology, especially regarding whole-school approaches to bullying, in which she took her Masters, or Prevent, where she was the Ealing Prevent Schools Adviser and is now recognisated nationally as subject expert.

Gareth Jelley

Product Security Manager

Gareth has worked in IT with Schools for 17 years, working with individual schools and MATs. He is currently responsible for supporting the development of LGfL’s Cyber Security Centre of Excellence and managing LGfL’s security products.

Teaching & Learning

Bob Usher

Content Manager

Bob Usher was a former secondary school teacher and pastoral & curriculum leader. Bob leads LGfL’s work on the curriculum content and learning resources and has been responsible for a range of ground-breaking and award-winning initiatives including the acceleration of new technologies such as Augmented and Virtual Reality across the curriculum. He was a regional lead for the Dfe Edtech Demonstrator Programme supporting senior leaders during the Covid 19 Pandemic.

Laura Smith

Learning Resources Consultant

Laura has 23 years of primary teaching, many of which were spent as a senior leader. Her last role was Deputy Head which included time spent as Acting Head. She now supports schools in creatively using the LGfL Curriculum and Learning Resources. She was a regional lead for the Dfe Edtech Demonstrator Programme supporting senior leaders during the Covid 19 Pandemic.

Bradley Dardis

Learning Resources Consultant

Bradley has been a Primary Teacher for over 14 years. He is a Computing specialist (CAS Master Teacher and SSAT Lead practitioner for Computing), Early Years specialist and Apple teacher and lead consultant for Apple platform. Bradley now supports schools in creatively using the LGfL Curriculum and Learning Resources.

Channel Partnerships

Richard Martin

Digital Transformation Network Lead

Richard has held senior technology leadership roles in the public and private sector and supports LGfL on key projects. Richard established the Digital Transformation Partnership with nearly 100 suppliers to co-ordinate and support digital transformation nationally using LGfL services. Richard also provides advice and support to Schools and MAT’s on developing their IT Strategies.

Business Development & Customer Support

Richard Engers

Sales and Marketing Lead

Richard has more than 30 years IT Industry expertise. He started life in procurement, moved into sales and then into sales and project management. Richard supports & guides schools, colleges, MATs and councils through the sales lifecycle. Richard also supports LGfL’s marketing activities and events management.

Paul Hanlon

Senior Technical and Business Development Consultant

Paul has worked in Education for over 20 years for both Public and Private Sector organisations supporting schools with Digital Transformation. This has gained him an in-depth understanding of schools' business and operational goals, and where and how technology can support them. Paul is currently working with the Sales and Customer Success Teams, assisting schools and MATs with their technical migrations to the LGfL community and ensuring the best value is achieved from the LGfL award-winning bundle.

Dan Robinson

Customer Relationship and Service Development Manager

Dan has been involved in Education for over 20 years, account managing existing LGfL customers and developing new business with schools, colleges, LA’s and MATs across London and throughout the UK. Dan enjoys showcasing all the safeguards, protections and resources LGfL/NGfL now includes in its ever-growing ‘Save More Than You Spend and Keep Children Safe’ portfolio.

George Crace

Business Development Executive

George has a varied background in Sales & Marketing, working with consultancies, start-ups, sustainability and now education. The common theme throughout all his work however is his desire to make a difference. George’s focus will primarily be on the #BridgeTheDivide initiative before helping introduce new schools into the NGfL community and showcasing the wide range of benefits this includes.

Derryn Nesbitt

Sales Support Officer

Derryn has a background in Sales Support and Customer Service for various sectors. Derryn will be providing support to schools participating in the #BridgeTheDivide initiative and supporting them in the development of their digital strategies through LGfL services.

Debbie Aruliah

Customer Services

Debbie has been supporting LGfL customers since 2007, with an emphasis on contracts and liaising with LGfL’s partner suppliers with regard to orders. Debbie is keen to see all schools get the most out of their service and provides help to schools and MATs alike to ensure they receive support where and when it’s needed.

Lydia Musima

Customer Services

As a first point of contact, Lydia is waiting to help customers that phone in, responding to enquiries and forwarding them to the relevant departments.

Lydia also helps customers access their SmartBuy product licences, processing applications as well as keeping systems up to date.

Ibukun Ogunnowo

Customer Services

Ibukun assists with general customer enquiries over the phone and via email as well as helping customers access the Smartbuy product licences including Adobe Creative Cloud


Amber Denny

Business Support

Amber assists in a varied role, providing business support across teams in LGfL.

She is currently providing support to schools participating in the #BridgeTheDivide initiative; working alongside the procurement and finance team to deliver devices to schools as swiftly as possible.

Helen Love

Business Admin Support

Helen provides admin support for the CEO Office and assists the Sales Team with inputting information for new and existing customers. She also assists with enquiries which arrive via telephone and email.

Helen has worked in a secretarial and administrative capacity in a variety of sectors including local authorities, charities, music industry, investment banking, travel and tourism, and social media.


Programme Management

Michael Eva

Programme Manager

Michael Eva has held senior project and security roles in the Public Sector. Michael is leading LGfL’s work on GDPR and supporting the development of LGfL’s security platforms.

Steven Smith

Programme Manager

Steven has 18 years of experience in education and local government, having started as a primary school teacher. In recent years he managed the school IT service at a Local Authority, supporting schools to get the most out of technology and their LGfL services. As Customer Success Manager, Steven will be supporting schools participating in the #BridgeTheDivide initiative, ensuring that they receive a high-quality service.

Communications and Design

Mark Eagle

Graphic Designer and Web Developer

Mark is an Interdisciplinary Graphic Designer and Front-End Web Developer with a focus on strategic brand design, web + UI, and commercially-driven communications design. Through art direction and creative ideas, he brings the LGfL brand image to life by coding, building responsive websites and creating relevant content experiences that are captivating and a joy to view on every device. The results help to connect with customers and build brand loyalty.

Cy Foster

Communications Officer

Cy manages all social media accounts for LGfL, assisting with all forms of mass communications and marketing of the many services LGfL has to offer. She also provides support for the development of the NGfL website.

Procurement

Terry Brewer

Procurement Lead

Terry is LGfL’s procurement lead and has held senior roles in local government and national services. Terry has a track record of delivering innovation and significant savings and has played a key role on the development of LGfL’s SmartBuy service which is saving schools millions of pounds.

Local Government

John Bagley

Local Government Lead

John looks after LGfL’s Local Government practice which is now available across the UK. John has an extensive knowledge of technology in the public sector and is currently focused on developing a new generation of network services to support public sector transformation.

Operations

Mark Tremain

Technical Support Manager

Mark has been working in the IT industry for more than 30 Years. He started life on BBC micros in 1986 and has continued through the evolution of the PC to the present day. He has been supporting schools for the last 23 years and supports a variety of systems at LGFL, with Webhosting being one of them.

Ian Bannerman

Technical Support Lead

Ian is a new addition to the Operations Team and has nine years experience working in IT within the Education sector. Ian supports LGfL staff and provides 2nd and 3rd line assistance to Schools.

Kam Varma

Technical Support

Kam is responsible for assisting the Operations department to deliver on and off-site technical support to the LGfL / NGfL community. Kam has worked previously in Education as a Governing Body Clerk.

Finance

Alan Phillips

Group Financial Controller

Alan manages the Finance Team as well as external contractors for LGfL as well as LGL to provide a service to all the LGfL Teams in maintaining systems and processes to control, record and report on the financial performance and continued financial viability to the Trustees, Charities Commission and Companies House.

Laura Penn

Financial Systems and Business Intelligence Manager

As a management accountant and experienced Sage consultant with over 20 years’ experience in senior financial management and consultancy roles, Laura brings a wealth of experience to LGFL. Currently responsible for implementing the Sage 200 upgrade as well as automating and streamlining processes to support the finance function.

Kirsty Egan

LGfL Billing and Credit Manager

Kirsty is a skilled Billing & Credit Manager with a proven track record and over 15 years' experience in leading and developing successful collections teams. She has been with LGfL for 11 years; responsible for all areas of the sales ledger function, managing a team of transactional finance specialists in order to ensure timely and accurate billing and maintaining a healthy cash flow through timely collections of monies owed.

Fay Kingsley

Senior Finance Advisor

Fay has worked at LGfL for 11 years and looks after Monthly Reconciliations, Invoicing, Cash Collections, maintaining Direct Debits, Supplier purchase orders, account management and other financial duties. She has 30 years of Financial Sector experience.

Daniele Gouro

Finance Assistant

Daniele is responsible for collecting and recording financial Information into the LGfL systems and posting all cheques, Invoices and Credit Notes into the Ledgers. She is responsible for running a weekly analysis report, reviewing outstanding payments and liaising with customers to make their accounts current.

Caroline Matos-Pereira

Finance Assistant

Caroline is part of the sales ledger team and currently is responsible for billing, debt collection, settling accounts, and customer relations. She also liaises with the #BridgeTheDivide team to support sales orders and create accounts for new customers.

Rickesh Patel

Finance Assistant

Rickesh is an experienced finance officer and brings a wealth of experience in Fixed Asset Management and project management. As a member of the purchase ledger team, Rickesh’s duties include ensuring that our business partners are paid promptly, the management of LGfL Assets and assisting in the production of the Management accounts.

Gemma Oriogun

Finance Assistant

Gemma is a Chartered Accounting Technician with several years of accountancy experience, working within the Financial Services Industry.

Her role sits in the Finance Team and lies within the Accounts payable, carrying out all aspects of duties involved in Accounts payable, with a focus on producing the weekly Customer Payment Run, ensuring prompt payment to our business partners.


Admissions

Elaine O'Brien

Admissions and Pupil Premium Lead

Elaine supports Councils and schools in London and Surrey with the co-ordinated admissions process across reception, junior and secondary phases of education. Elaine also champions and leads on the Free School Meals eligibility checker which has identified over £50M in potential claims since it was introduced in 2014.

Myra Gore

eAdmissions Services Administrator

Myra assists with supporting Councils and schools in London and Surrey with the co-ordinated admissions process across reception, junior and secondary phases of education, as well as providing support on the Free School Meals eligibility checker