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Telephone Support and Contact Us

Technical Support for the products below:

USO
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DNS Enquiries
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myUSO
USO-FX
WebScreen
LGfL VoIP
Remote Access
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Call 0208 2555 555 (Option 3)

For anything else

Call 0208 408 4455

Find out information about key contacts in LGfL

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Digital Transformation Toolkit

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Elevate Toolkit

Elevate Cybersecurity Toolkit for Schools

SLAs

LGfL defines our ticket priorities and target response times as follows

Priority 1 Service Failure (95% responded to within 1 hour)

Priority 2 Service Failure (95% responded to within 4 hours)

Priority 3 Service Failure (95% responded to within 8 hours)

Priority 4 Service Failure (95% responded to within 10 hours)

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